Last updated: [Publication Date]
Terms & Conditions
Welcome to [Website Name]. These Terms & Conditions explain how our website works and how guided experiences in Egypt are arranged.
By using this website or confirming a booking, you agree to the applicable terms described below.
1. About Us
[Website Name] is a personal website operated by [Full Legal Name], a licensed tour guide based in Luxor, Egypt.
We offer information about guided experiences in Egypt and work with a small network of trusted local guides in different cities.
Depending on the destination, your experience may be conducted by the website operator or another appropriately licensed local guide.
The website is not presented as a licensed travel agency. Services requiring separate tourism authorization must be provided through appropriately authorized providers.
2. Our Experiences
We provide information about private guided experiences, cultural sightseeing, historical sites, and excursions in Egypt.
Tour descriptions may include itineraries, approximate durations, prices, included services, and meeting locations.
Availability, schedules, and other arrangements may vary depending on the destination, guide availability, weather, and local conditions.
We will communicate the relevant details before confirming a booking.
3. Booking Process
Bookings are arranged through direct communication using WhatsApp, LINE, or email.
Sending an inquiry does not automatically confirm a booking.
A booking is confirmed only after we have agreed with you in writing on the tour date, number of participants, price, payment currency, meeting arrangements, and included services.
Where another guide or authorized provider will conduct the experience, we will explain their role before confirmation.
Please ensure that the information you provide is accurate.
4. Prices and Payments
Prices may be displayed on our website or communicated during the booking conversation.
The final price and accepted currency will be confirmed before booking.
Unless otherwise agreed, payment is made in cash on the day of the experience to the website operator or an expressly authorized representative.
The website operator coordinates payment arrangements with participating guides. Customers are not required to pay a guide separately for services already included in the confirmed price.
We do not accept online payments through the website.
Additional expenses, including entrance fees, transportation, meals, and optional activities, are included only when expressly stated.
5. Local Guides
Some experiences may be conducted by trusted local guides working with the website operator.
We aim to work with guides who have suitable experience, local knowledge, and any licenses required for their services.
The guide responsible for your experience will be identified or explained before the booking is confirmed.
The website operator remains the primary contact for booking arrangements, changes, and customer support.
6. Cancellations and Changes
Our Cancellation & Refund Policy explains the general rules for cancellations, changes, and no-shows.
If you need to change or cancel a booking, please contact us as early as possible through WhatsApp, LINE, or email.
Any special cancellation conditions must be communicated before booking confirmation.
7. Customer Responsibilities
Customers are expected to arrive at the agreed meeting point on time, follow reasonable safety instructions, and respect Egyptian laws and local customs.
Please inform us before booking of accessibility requirements or other needs relevant to participation.
Children must be accompanied by a responsible adult.
8. Changes Due to Unexpected Circumstances
Experiences may need to be changed or canceled because of severe weather, monument closures, government restrictions, safety concerns, or other circumstances beyond reasonable control.
We will communicate significant changes as soon as reasonably possible and discuss available alternatives.
Any cancellation, refund, or other remedy will be handled according to the agreed booking conditions and applicable law.
9. Health and Safety
Some experiences may involve walking, stairs, uneven surfaces, high temperatures, or other physical activity.
Customers should consider whether an experience is suitable for their needs.
We recommend obtaining appropriate travel insurance.
Nothing in these Terms excludes or limits responsibility that cannot legally be excluded, including applicable rights relating to negligence or personal injury.
10. Website Content
Unless otherwise stated, the website’s original text, images, graphics, and branding belong to the website operator or their respective rights holders.
Unauthorized commercial use or reproduction is prohibited.
11. Responsibility
We aim to provide accurate information and reliable booking coordination.
Responsibility for any service depends on the confirmed booking, the parties involved, and applicable law.
The use of other local guides does not automatically remove the website operator’s legal responsibilities.
Nothing in these Terms limits mandatory consumer rights.
12. Privacy
Information shared during booking conversations is handled according to our Privacy Policy.
13. Applicable Law
These Terms are governed by the laws of Egypt, subject to mandatory consumer protections and jurisdictional rules that may apply.
If you have a complaint or concern, please contact us so we can attempt to resolve it.
14. Changes to These Terms
We may update these Terms from time to time.
The terms applicable to an already confirmed booking will not be changed retrospectively except as permitted by law or agreed with the customer.
15. Contact
- Website: [Website URL]
- Operator: [Full Legal Name]
- Location: Luxor, Egypt
- Email: [Contact Email]
- WhatsApp: [WhatsApp Number]
- LINE: [LINE Account]
