Legal

Privacy Policy

How Luxor Guide collects, uses and protects your personal information.

Last updated: [Publication Date]

Privacy Policy

At [Website Name], we respect your privacy and aim to handle your personal information responsibly.

This Privacy Policy explains how information is processed when you visit our website or contact us to arrange a guided experience in Egypt.

1. Who We Are

[Website Name] is operated by [Full Legal Name], an individual licensed tour guide based in Luxor, Egypt.

For information processed for our own booking and website purposes, the operator is responsible for its handling under applicable data protection laws.

Privacy contact: [Contact Email]

Address: [Contact Address, Egypt]

2. Information We Receive

Our website does not require visitors to register, create accounts, or complete booking forms.

If you contact us through WhatsApp, LINE, or email, you may voluntarily provide information such as:

  • Your name and contact details.
  • Your preferred tour and destination.
  • Your travel date and number of participants.
  • Your preferred communication language.
  • Your accommodation or meeting location, where needed.
  • Other information you choose to share when arranging your experience.

We may also receive limited technical information through our website hosting infrastructure, such as IP addresses and server request logs.

We do not collect payment card information through the website.

3. How We Use Information

We use personal information to respond to inquiries, check tour availability, coordinate bookings, communicate meeting arrangements, and provide customer support.

We may also use relevant information to handle cancellations, complaints, and applicable legal obligations.

Where a legal basis is required, processing will rely on an applicable basis, such as taking steps requested before a booking, performing an agreement, complying with legal obligations, or another basis permitted by relevant law.

We do not use booking conversations for unrelated marketing without an appropriate legal basis.

4. WhatsApp, LINE, and Email

Visitors may contact us directly through WhatsApp, LINE, or email.

These services are operated by third-party providers and may process information under their own privacy policies.

When you use one of these services, information may be processed outside Egypt or your country of residence.

You can review their privacy policies for further details.

5. Sharing Information with Local Guides

Some experiences are conducted by trusted local guides in different Egyptian cities.

When necessary, we may share limited booking information with the guide responsible for your experience, such as your name, tour date, participant count, meeting location, and contact details.

We share only information reasonably necessary to coordinate and provide the requested experience.

We do not sell personal information to advertisers or data brokers.

6. Cookies and Local Storage

Our website uses limited browser storage to support basic functionality and remember visitor preferences.

Cookies

  • "luxor_consent_choise" — remembers your cookie or privacy preference selection.
  • "NEXT_LOCALE" — remembers your selected website language.

Local storage

We use browser local storage to remember selected tour filters and search preferences.

These technologies are intended for functional purposes, not advertising or behavioral profiling.

We do not currently use analytics or advertising tracking cookies.

Storage duration: [Insert verified cookie expiration periods and local storage retention details.]

You can remove stored preferences using your browser settings. Removing them may reset your language and selected filters.

If we introduce nonessential tracking technologies, we will update this policy and implement any consent mechanisms required by applicable law.

7. Website Hosting

Our website is hosted by [Hosting Provider].

Our hosting provider may process technical information necessary to deliver website content, maintain security, and troubleshoot errors.

The exact hosting location, technical data processed, and relevant retention periods will be confirmed before publication.

8. Data Retention

We keep personal information only for as long as necessary for booking coordination, customer support, dispute resolution, and applicable legal obligations.

Booking messages: [Retention Period]

Booking records: [Retention Period]

Technical logs: [Retention Period, if applicable]

When information is no longer required, we will delete or anonymize it where reasonably possible and legally appropriate.

9. International Data Processing

Our website serves international travelers, and communication providers or other service providers may process information outside Egypt.

Where required, we will comply with applicable international data-transfer requirements and use appropriate safeguards.

10. Your Privacy Rights

Depending on applicable law, you may have the right to request access to your personal information, correction, deletion, restriction of certain processing, or other available privacy rights.

Where processing is based on consent, you may be able to withdraw that consent.

You may also have the right to contact a competent data protection authority.

To submit a privacy request, email [Contact Email].

11. Children's Privacy

Our website is intended for adults arranging travel experiences.

Parents or guardians may provide information about children when arranging family tours.

We do not intentionally collect personal information directly from children for independent bookings.

12. Security

We take reasonable measures to protect information against unauthorized access, loss, or misuse.

However, no electronic communication or storage system can be guaranteed completely secure.

13. External Links

Our website may contain links to WhatsApp, LINE, and other third-party websites.

Their privacy practices are governed by their own policies.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our website, services, or applicable requirements.

The latest version will be published on this page.

15. Contact

Operator: [Full Legal Name]

Website: [Website URL]

Location: Luxor, Egypt

Email: [Contact Email]

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